This a quality improvement project for tourist destinations promoted by the State Secretary of Tourism, with the backing of the Federación Española de Municipios y Provincias [Spanish Federation of Municipalities and Provinces] (FEMP), which works with companies/tourist services of diverse sectors with the final objective of enhancing the tourist's experience and satisfaction.
The SICTED initiative is a methodology which provides a quality management system in the tourist destination which is focused on the continuous improvement and value-added development of the destination's resources. It is based on the integral awareness of the destination!
FREE OF CHARGE, it offers the member companies/tourist services a training plan, technical assistance visits by the officially approved consultants, collective workshops, work teams which develop improvement proposals for the destination.
The entire process culminates in the achievement of the distinctive Tourist Quality Commitment which is a recognition of the effort and commitment to quality and continual improvement, at the same,it distinguishes the establishment compared with the competition.
If your company is related to the tourism service sector and you wish to form a part of this Quality System, contact the Tourism Department located in the Central Tourism Office (Plaza Oculista Buigues 9) or by telephone 96 642 23 67.
More information: www.calidadendestino.es
For further information